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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexandra Smith

Alexandra Smith

September 18, 2024

5  out of  5
rating by Alexandra Smith
"I don’t think I’ve dealt with one unfriendly soul at Lisa’s office, but I typically deal with Savanna and she’s absolutely wonderful! I love how helpful and efficient she is anytime we have even the smallest of questions. you guys make insurance easy, my household and all our vehicles appreciate our Haughton State Farm office so, so much!"
We responded:
"Alexandra, you are so kind. The whole office enjoyed reading your review. We appreciate you so much! Thank you."
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Brittany Koiner

September 7, 2024

5  out of  5
rating by Brittany Koiner
"I love Lisa's office! They are so nice and friendly! Diane is the best if you ever need anything! She's helped us numerous times over the last several years with our car insurance and home owners needs!! Can't go wrong trusting them!!"
We responded:
"Thank you so much for the great review! I will make sure Diane gets to see it! We appreciate you and your business!!"
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Pamela Bunton

August 13, 2024

5  out of  5
rating by Pamela Bunton
"SAVANNA IS A WONDERFUL AGENT, SHE'S ALWAYS PROFESSIONAL AND INFORMATIVE. I JUST LOVE WORKING WITH HER, WHICH HAS BEEN ABOUT 15YRS OF SERVICE."
We responded:
"Thank you so much for the great review. You and Lawrence make it so easy to work with!"
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Crystal Tuey

August 3, 2024

5  out of  5
rating by Crystal Tuey
"Lisa has been a friend for over 30 years and I’ve been a customer of hers for about 20 years. She is one the hardest working people that I know. I’ve always had great customer service and help from her offices. I couldn’t imagine using anyone else for our personal and business insurance needs."
We responded:
"You are the absolute best! Thank you so much for all the support these years, personally and professionally!"
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Angela Gamble

August 2, 2024

5  out of  5
rating by Angela Gamble
"I love Lisa’s office, they are always providing services to benefit the community as well as taking care of customers needs. Callie and Savannah are the best, always friendly and courteous."
We responded:
"Thank you very much for the great review! I can't wait to share it with Callie and Savanna."
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Kymbau

August 1, 2024

5  out of  5
rating by Kymbau
"Lisa & her team are great! They are knowledgeable and helpful every time I call."
We responded:
"Thank you so much! We appreciate you and your business!"
Profile photo of Carol Woodward

Carol Woodward

August 1, 2024

5  out of  5
rating by Carol Woodward
"Diane goes above and beyond to take care of my family’s needs at Lisa Dilts State Farm. She stays on top of any changes or updates to our policies. Thanks for all you do!!"
We responded:
"Diane is a great addition to our team. We are so grateful to have her! Thank you for sharing your kind words."
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Mallory Sharbono

August 1, 2024

5  out of  5
rating by Mallory Sharbono
"Love Lisa Dilts and her entire office staff at both locations!"
We responded:
"Thanks so much Mallory! We appreciate you and your business! It has been extremely helpful for customers to have two locations available to them."
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Laura Kiter

August 1, 2024

5  out of  5
rating by Laura Kiter
"Lisa and her team are truly amazing!! They go above and beyond for their clients to make sure they get all the help they can get when it comes to insurance!!"
We responded:
"Thank you for sharing! We appreciate you!"
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sarah cates

August 1, 2024

5  out of  5
rating by sarah cates
"Customer service is amazing. Thanks for everything!"
We responded:
"Thank you very much for the 5-star review! We appreciate it!!!"
Profile photo of Lynda Cates

Lynda Cates

August 1, 2024

5  out of  5
rating by Lynda Cates
"Lisa Dilts State Farm has always been friendly and helpful with anything I need with my insurance"
We responded:
"Thank you so much for the great review. I am looking forward to sharing it with the team."
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Shalane Hathorn

August 1, 2024

5  out of  5
rating by Shalane Hathorn
"Great customer service! Highly recommend."
We responded:
"Thank you for the great review. We appreciate your business and the kind words you shared."
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Randy Rogers

August 1, 2024

5  out of  5
rating by Randy Rogers
"Lisa is absolutely the best and her staff is also absolutely the best."
We responded:
"Thank you so much for the great review!! We appreciate your business very much."
Profile photo of Sherry Barks

Sherry Barks

August 1, 2024

5  out of  5
rating by Sherry Barks
"Fast and friendly people who are willing to help you"
We responded:
"Thank you very much for the great review! We really appreciate it. "
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Destini Ashley

July 31, 2024

5  out of  5
rating by Destini Ashley
"Love love love this state farm in our town of Haughton! Wonderful Customer service and so helpful anytime I need them. Thank you Lisa and friends!"
We responded:
"Great review! Can't wait to show the team. We appreciate you very much!!!"
Profile photo of Bran Johnson

Bran Johnson

July 31, 2024

5  out of  5
rating by Bran Johnson
"Those two girls up in the front always have such a great attitude when I come in!"
We responded:
"Thank you so much for the 5-star review! I can't wait to share it with the girls! We appreciate you!"
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Amanda Weese

July 31, 2024

5  out of  5
rating by Amanda Weese
"Savanna has been so helpful and informative in regards to understanding insurance policies. She not only did a wonderful job explaining things to my mom, she did so with great kindness and warmth. She was professional, pleasant, and explained what my mom needed in great detail."
We responded:
"Savanna is wonderful and we are so glad to have her on our team! Thank you so much for sharing your kind words with us!"
Profile photo of Howard Timon

Howard Timon

July 24, 2024

5  out of  5
rating by Howard Timon
"I have been using Lisa Dilts State Farm for quite a few years now . I have always received Professional ,Expert , Courteous Service from the entire staff . Many times I have received a phone call telling me that I could get better coverage and a premium reduction or minimal increase and the staff helped me get it done . I most recently Abby contacted me regarding coverage on a Antique vehicle that I had purchased , Not only did she get me better coverage with less restrictions but also saved me $2000 a year in premiums , Although it was a very unique vehicle and the Underwriters took a while to figure out what the vehicle was and bind the coverage on the vehicle , I was ready to give up on the vehicle but Abby was going to quit until she got it done . Thank You Abby, I have nothing but Praise for Lisa ,Abby and the rest of the team . Give them a call they will take very good care of you. Howard Timon"
We responded:
"I am soooooo happy to see this and you have made Abby's whole year. We are blessed to have you as a customer and look forward to working with you for years to come."
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Melissa Vance

May 21, 2024

5  out of  5
rating by Melissa Vance
"Savannah has been, by far, the most helpful representative! She is prompt to respond and always resolves any issues that arise with friendliness and professionalism. I highly recommend using Lisa Dilts' State Farm office for your insurance needs!"
We responded:
"Thank you so much for the kind words!!! Savanna is great!! We all enjoy working with great customers just like you."
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Thomas Lee

May 14, 2024

5  out of  5
rating by Thomas Lee
"Me and my daughter have our insurance there , and they are the best people in the world . I wouldn't go nowhere else to get my insurance needs !!"
We responded:
"Thank you so much for the great review! We enjoy working with you both as well!"
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roman ochill

May 4, 2024

5  out of  5
rating by roman ochill
"Love the friendly service I always receive"
We responded:
"Thank you so much for the 5-star review Roman! We enjoy working with you as well!!"
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Phillip Smith

April 8, 2024

5  out of  5
rating by Phillip Smith
"All of the people at Lisa Dilts State Farm is extremely helpful and will work with you to resolve any issues. Katelynn continues to super helpful every time I have questions or concerns."
We responded:
"Thank you so much for the great review! We really appreciate you!"
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Scott Lindholm

February 20, 2024

5  out of  5
rating by Scott Lindholm
"Holly is fantastic!! Did a great job helping with a personal articles policy. Been with State Farm for years, and will continue."
We responded:
"Thanks so much for the great review Scott! We appreciate your business and kind words."
Profile photo of Justin McCarty

Justin McCarty

October 27, 2023

5  out of  5
rating by Justin McCarty
"I’ve been with Lisa Dilts office for several years , with only dealing with them on occasion making changes to my policy and what not . Even then Savanna , Amber ,Wes or Lisa just to list a few have always been a phone call or text away , taking care of any issue in expedited time , but recently I had my first ever claim and not having a clue how to handle it , I of course was in a panic but with one phone call they walked me through every step of the way ! I couldn’t be any happier with all the agents in her office and would recommend to anyone looking at moving to them to jump in head first !"
We responded:
"Justin, you are a joy to work with! Thank you so much for the kind words. We enjoy handling all of your insurance questions and concerns."
Profile photo of Ted Lewis

Ted Lewis

October 23, 2023

5  out of  5
rating by Ted Lewis
"Great customer service. Ready to help when you call. 👍😃"
We responded:
"Thank you very much Ted! We appreciate you and your business with us."